Frequently Asked Questions
Everything you need to know about shopping with MG Australia.
How long does shipping take within Australia?
Standard shipping typically takes 3-5 business days, while express delivery arrives within 1-2 business days for most metropolitan areas.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn items with original tags attached. Please note that for hygiene reasons, earrings and swimwear cannot be returned unless faulty.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart, as sizing may vary between different collections.
Which payment methods do you accept?
MG Australia accepts all major credit cards (Visa, Mastercard, AMEX), PayPal, and flexible payment options including Afterpay and Klarna.
Can I track my order once it has been placed?
Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery's progress.
Do you offer international shipping?
Currently, we focus on serving our Australian customers, but we are looking to expand to international shipping in the near future. Stay tuned for updates!