Returns & Exchanges

At MG Australia, we want you to love your fashion finds, which is why we offer a flexible 30-day return policy for all unworn garments with original tags attached. Whether you need a different size or a full refund, our streamlined process ensures your satisfaction is our top priority.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Carefully place the items in their original packaging, ensuring all labels and hygiene seals are intact to meet our quality standards.

• 3.
  Ship It Back

  Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any Australia Post location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund or dispatch your exchange within 3-5 business days.